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Got Questions? We’ve Got Answers!

Its normal, that sometimes, something goes wrong. For such situations, we’ve opened this area for you. Here you will find usefull answers, for the most asked things about 2One-designs.

I've paid via paypal but didnt got my template till now?
It needs about 24 hours until your payment is verified. If everything gone fine, you will recieve your template with your e-mail adress of your paypal account.
Can I have the PSD file of the template?
No, sorry. You buy only the template with the webspell files. Normally there is a extra folder with extra psd files, for your changes.
Can you help me via e-mail?
No, sorry. There is an support forum, in that you can write every single problem and you will get as fast as possible an answer.
Can you recolor an template for me?
Of course I can. But you have to know, that it isnt for free.
I've installed an addon but it dont run?
At first, please check in your index.php if you have included more then once the jquery libary like http://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js - if yes, you should use only the newest one and delete the others.

Read the readme carefully and follow theyr steps. Dont just copy and paste.

You got still a question?

If you found nothing helpfull for your request, you can still use the support board. You will get help as fast as possible.

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